Tanker Port Agency

Graypen has offices at all major U.K. and A.R.A. range ports and we are focused on delivering quality, traditional port agency services where it counts – in port at the ship side. We make sure that each port call is handled with the care and attention it deserves by experienced shipping people with a forward facing transparent approach. So, whether you are looking for husbandry assistance, a port cost estimate, a vessel suitability study, or you already have a ship fixed we are here to help you at any time of the day or night, either through one of our local offices or via our fully manned 24 hour a day support team!

Phone:

+44 (0) 1469 565020

Email:

[email protected]

Tanker Hub Agency

Taking our traditional port agency services and applying a wider perspective, Graypen can offer assistance on a Global scale through our network of independent partner agents. Essentially "project managing" your port calls on a continuous basis and opening doors so that you can access local knowledge whilst maintaining a reassuring and familiar central point of contact. We are here to help and guide you either operationally by appointing approved local agents and managing communications or financially by checking local port costs and arranging a transfer of funds. We are ready and able to provide assistance wherever you need it!

Phone:

+44 (0) 1469 565024

Email:

[email protected]

Ship to Ship (STS) Transfers

Graypen is very experienced in handling Ship to Ship transfers and in addition to our tanker port agency services can assist you with the local regulations, the arrangement of fenders, or launch transfer of personnel as required. All our ships agents take mandatory offshore working training to always ensure safety and we use the latest technology so that we can keep you up to date, whether the STS is taking place alongside in port or at an approved offshore STS location - we are always ready to help! Southwold, Scapa Flow, Skaw, Rotterdam, Amsterdam, Gibraltar, Malta, Other Approved Locations by Arrangement

Phone:

+44 (0) 1469 565025

Email:

[email protected]

LNG

LNG shipping markets continue to grow and to serve this specialised sector of the industry Graypen have focused on tailoring our traditional port agency services to LNG movements. We cover all major LNG terminals including South Hook, Dragon, Isle of Grain and Gate and all our attending ships agents are fully trained to understand this specialised sector of the industry. Grain LNG Terminal, South Hook LNG / Dragon LNG (Milford Haven), Gate LNG (Rotterdam), Zeebrugge LNG, Montoir de Bretagne LNG

Phone:

+44 (0) 1469 565012

Email:

[email protected]

EU-ACD

A European Advanced Cargo Declaration, also know as ENS (Imports) and EXS (exports), is required when a ship is either arriving into the EU community from a foreign port, or departing to a foreign port from within the EU. This is a mandatory reporting requirement for all owners/operators who must ensure the declaration is completed within strict time limits prior to arrival or departure. We can take care of these formalities for you and have connections to all EU customs authorities through a reliable, secure online system. So, whether you need assistance on a single voyage or are looking for someone to take care of all your EU-ACD formalities on a fleet wide basis we are ready to help!

Phone:

+44 (0) 1469 565027

Email:

[email protected]

Customs Clearance Services

The journey through Customs procedures can be a gruelling and stressful process littered with ever changing regulations and often confusing rules. GPL Customs Services, which are part of the Graypen Group, have over 70 years combined expertise and are well placed to take that stress from you. GPL Customs Services leave you free to focus on your core business in the full knowledge that they will legally comply in line with your instructions. GPL Customs Services handle customs formalities for global multi nationals to owner-operators. With direct access to the Customs systems through the EDI and EMCS/NTCS platforms, and the AEO Operator status, you couldn’t have a more efficient freight forwarder to partner with for your imports and exports logistics solutions in the UK, Europe and around the world.

Husbandry

We have a large number of local port partners and service suppliers ready to deliver when needed and we can help you with the arrangement of husbandry services such as crew changes, launch, medicals, stores, spares or bunker delivery. Our dedicated team of experienced personnel are on hand at any time to assist you with the most efficient and cost-effective husbandry services.

Phone:

+44 (0) 1469 565025

Email:

[email protected]

Research

There is a huge demand for ‘big data’ now and to have the ability to access and analyse information quickly can give you the edge in competitive shipping markets. Our Research Team can assist you with port information, restrictions, market reports and line-up information. Using our in-house developed bespoke operating platform Marine365, we can interrogate data sets and provide focused reports that could assist you when it comes to making the right commercial decisions.

Phone:

+44 (0) 1469 565083

Email:

[email protected]