Leading the way since 1969

Graypen is a market leading tanker agency company. Since Graypen was first established in 1969, there has been over 50 years of incredible progress. During this period we have built a strong reputation for high-quality services and established close relationships with our customers.

Going Green Logo We are pleased to announce our new going-green@graypengroup initiative, designed to specifically monitor and calculate our Company Carbon Footprint on an office by office basis, assisting us to implement the necessary corporate strategy with a view to reducing our overall environmental emissions; working towards a sustainable and accountable business. Find out more

Services

Graypen is an industrial leader. We believe that we outperform other tanker agency companies in every way: by our responsive and flexible services, through scale and regional coverage; through our reputation for operational excellence; in our strict compliance with health and safety requirements; by the well-trained and experienced teams that operate our network.

24 Hour Support
Port Agents are always on duty and available but traditionally contacting someone out of hours can often mean having to wake someone in the middle of the night who might not be fully focused on your immediate needs. Our 24 hours support team is a fully manned and focused team of individuals that are available in the office 24/365. So, if you need assistance at any time of the day or night – from any time zone - we can help!
Tanker Port Agency

Tanker Port Agency

Graypen has offices at all major U.K. and A.R.A. range ports and we are focused on delivering quality, traditional port agency services where it counts – in port at the ship side. We make sure that each port call is handled with the care and attention it deserves by experienced shipping people with a forward facing transparent approach. So, whether you are looking for husbandry assistance, a port cost estimate, a vessel suitability study, or you already have a ship fixed we are here to help you at any time of the day or night, either through one of our local offices or via our fully manned 24 hour a day support team!
Tanker Hub Agency

Tanker Hub Agency

Taking our traditional port agency services and applying a wider perspective, Graypen can offer assistance on a Global scale through our network of independent partner agents. Essentially "project managing" your port calls on a continuous basis and opening doors so that you can access local knowledge whilst maintaining a reassuring and familiar central point of contact. We are here to help and guide you either operationally by appointing approved local agents and managing communications or financially by checking local port costs and arranging a transfer of funds. We are ready and able to provide assistance wherever you need it!
Husbandry
We have a large number of local port partners and service suppliers ready to deliver when needed and we can help you with the arrangement of husbandry services such as crew changes, launch, medicals, stores, spares or bunker delivery. Our dedicated team of experienced personnel are on hand at any time to assist you with the most efficient and cost-effective husbandry services.
Ship to Ship (STS) Transfers

Ship to Ship (STS) Transfers

Graypen is very experienced in handling Ship to Ship transfers and in addition to our tanker port agency services can assist you with the local regulations, the arrangement of fenders, or launch transfer of personnel as required. All our ships agents take mandatory offshore working training to always ensure safety and we use the latest technology so that we can keep you up to date, whether the STS is taking place alongside in port or at an approved offshore STS location - we are always ready to help!

Southwold, Scapa Flow, Skaw, Rotterdam, Amsterdam, Gibraltar, Malta, Other Approved Locations by Arrangement.
LNG
LNG shipping markets continue to grow and to serve this specialised sector of the industry Graypen have focused on tailoring our traditional port agency services to handling LNG loadings and deliveries. We cover all major LNG terminals including South Hook and Dragon at Milford Haven, Isle of Grain and Gate Terminal in Rotterdam . All our attending ships agents are fully trained and understand the intricacy of LNG operations and the current market conditions.
UK-ACD (Safety & Security / ENS)

UK-ACD (Safety & Security / ENS)

A United Kingdom Advance Cargo Declaration, formally known as Safety & Security (S&S) declaration and ENS (ENtry Summary), is required when a ship is arriving into the UK from any port outside of the UK (including the European Union since Brexit). This is a mandatory reporting requirement for all owners/operators/carriers who must ensure the declaration is completed within strict time limits prior to arrival. We can take care of these formalities for you and have the appropriate connections to the relevant UK systems through a reliable, secure online platform. So, whether you need assistance on a single port call or are looking for someone to take care of all your UK-ACD formalities on a fleet/country wide basis, we are ready to help!
EU-ACD (ENS)
A European Advance Cargo Declaration, formally known as ENS (ENtry Summary declaration), is required when a ship is arriving into the European Union from a foreign port (classed as all other ports outside of the EU, including the UK since Brexit). This is a mandatory reporting requirement for all owners/operators/carriers who must ensure the declaration is completed within strict time limits prior to arrival. We can take care of these formalities for you and have the appropriate connections to all EU customs systems through a reliable, secure online platform. So, whether you need assistance on a single voyage or are looking for someone to take care of all your EU-ACD formalities on a fleet/country wide basis, we are ready to help!
Research & Consultancy

Research & Consultancy

Leveraging the power of our Network of offices, and our bespoke operating platform Marine-365 - we are able to collect and analyse shipping data, generating specific reporting and analysis – mapping general trends and providing quality shipping intelligence.
We are also able to use our extensive shipping knowledge and wide range of contacts to provide project consultancy services – so if you are working on a new project big or small - at whatever stage in the process - we are here to provide you with assistance.
Customs Clearance Services

Customs Clearance Services

sister-company-logo
The journey through Customs procedures can be a gruelling and stressful process littered with ever changing regulations and often confusing rules. GPL Customs Services, which are part of the Graypen Group, have over 70 years combined expertise and are well placed to take that stress from you. GPL Customs Services leave you free to focus on your core business in the full knowledge that they will legally comply in line with your instructions. GPL Customs Services handle customs formalities for global multi nationals to owner-operators.

With direct access to the Customs systems through the EDI and EMCS/NTCS platforms, and the AEO Operator status, you couldn’t have a more efficient freight forwarder to partner with for your imports and exports logistics solutions in the UK, Europe and around the world.
EMCS & Manifesting
Graypen can produce an EMCS entry to get your excisable goods that haven't been cleared into free circulation from a UK port to an excise warehouse.

Graypen produce a manifest for an inventory linked port for both an imported or an exported cargo. We can produce the UVI for the vessel and it's respective UCNs for the cargo. We can liaise with the terminal to confirm that they will be able to complete the process of arriving and out turning the manifest.
Falmouth
Graypen has increased our operational presence at Falmouth, UK in order to further strengthen our Award Winning Port Agency Services for when Ships are passing through the English Channel.
 
Our highly experienced Ship Agents are on hand 24 hours each day to cater for your every need at Falmouth, UK. Our services include the following (but are not limited to) Crew Changes, Spares / Stores Deliveries, Cash to Master onboard and Ownership Changes – with everything else in-between.
 
We have a network of trusted local service providers whom offer the most competitive rates for your voyage, we will minimise the turnaround and optimise costs, efficiency and value for money at all times.
 
Please contact us today for a quick and personalised quotation.
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"THE VIEW FROM THE BRIDGE"

Our group of companies

Graypen Group provides high quality, shipbroking, award winning, independent port agency, freight forwarding, customs clearance, transport, project cargo shipping and vessel/cargo surveying solutions.

Our Coverage

Our Coverage

We boast full coverage of all major Tanker Ports and Terminals in the UK and ARA regions via our network of more than 20 office locations. We're strategically positioned to ensure that we can provide the same efficient and professional service that our customers have enjoyed for over 50 years.

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Latest News

Graypen Falmouth

15th January 2024

This week we have expanded our UK office coverage with the opening of our new Falmouth Office.

The office is perfectly located in Falmouth Marina and our team of Agents are on hand 24/7 to assist with all your needs.

Tel: 01326 369888
E-Mail: falmouth@graypen.com

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23rd November 2024

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